right of withdrawal
cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must send us (ProDomis GmbH, Luziaweg 10, 8807 Freienbach +41 55 535 72 27, e-mail address: info@glovix.ch) a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have to refund all payments that we have received from you, including the delivery costs (with the exception of the additional costs (return shipping costs), immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has been received by us and the goods are again in the possession of ProDomis GmbH For this repayment we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; in no case You will be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier. You will have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract, to be returned or handed over to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
At
company
ProDomis GmbH
Luziaweg 10
8807 Freienbach
Email address: info@glovix.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date
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(*) Delete where not applicable.