Conditions

Terms and Conditions

General Terms and Conditions (GTC) of Glovix.ch

1. scope
   The following General Terms and Conditions (GTC) apply to all orders placed via our website. The offer on this website is aimed exclusively at consumers residing in Switzerland (hereinafter "customer").
   
   A consumer is defined as a natural person who maintains business relations with Glovix.ch that cannot be attributed to their commercial or independent professional activity. Orders in quantities that are not usual for households can be rejected without justification.
   
   Glovix.ch reserves the right to change these terms and conditions at any time. The version of these terms and conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order. Customer conditions that conflict with or deviate from these terms and conditions will not be recognized.
   
   The operator of this website is Glovix.ch / Glovix.net
   
   
2. information on this website
   Glovix.ch contains information about products and services. Price and product range changes as well as technical changes are reserved. All information on www.glovix.ch / www.glovix.net (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are for illustration purposes and are to be understood as approximate values ​​and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Glovix.ch endeavors to provide all information and data on this website correctly, completely, up-to-date and clearly, but Glovix.ch cannot provide any guarantee for this, either expressly or implicitly.
   
   All offers on this website are subject to change and are not to be understood as binding offers.
   
   Glovix.ch cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and can change at any time and without notice.
   
   
3. prices
   The sales prices stated on Glovix.ch / Glovix.net represent final prices and, unless otherwise stated, include statutory value added tax and any other statutory fees such as advance recycling fees (VRG) or copyright fees for electronic devices. The prices are net and in Swiss francs (CHF).
   
   Unless otherwise stated, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the ordering process.
   
   Technical changes, errors and misprints are reserved. In particular, Glovix.ch can make price changes at any time and without prior notice. The sales prices do not include any consulting or support services.
   
   
4. conclusion of the contract
   The products and prices on this website are non-binding offers.
   
   By placing an order via this website, including acceptance of these terms and conditions, the customer makes a legally binding offer to conclude a contract. Glovix.ch / Glovix.net then sends an automatic order confirmation by email, which confirms that the customer's offer has been received by Glovix.ch / Glovix.net. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.
   
   The contract is concluded as soon as Glovix.ch / Glovix.net sends an acceptance declaration by email, confirming the dispatch of the ordered products or services.
   
   Orders will only be delivered after full payment has been received (exception: delivery against invoice) and provided the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, Glovix.ch / Glovix.net is entitled not to accept or execute the order or to only accept it in part. In such a case, Glovix.ch / Glovix.net will inform the customer by email. If the customer's payment has already been received by Glovix.ch / Glovix.net , the payment will be refunded to the customer. If no payment has yet been made, the customer is released from the obligation to pay.
   
   
5. Payment options and retention of title
   The customer can choose from the payment options specified during the ordering process. When paying by invoice, the total amount must be paid within 10 days of the order date.
   
   Glovix.ch / Glovix.net reserves the right to exclude customers from certain payment options or to insist on payment in advance without giving reasons.
   
   If the customer defaults on payment, Glovix.ch / Glovix.net may charge interest on arrears of 5% per year and a reminder fee of a maximum of CHF 20 per reminder.
   
   The products delivered to the customer remain the property of Glovix.ch / Glovix.net until full payment has been made
   
   
6. Delivery, obligation to inspect, notification of defects and return
   Deliveries will be sent by post or courier service to the address indicated by the customer in the order.
   
   Glovix.ch / Glovix.net endeavours to keep delivery times as short as possible. However, any delivery times stated in the order confirmation are non-binding. Glovix.ch / Glovix.net is entitled to make partial deliveries. In this case, the customer will only be charged the shipping costs once.
   
   The invoice will be sent, if delivery against invoice is offered, by email or by post at the discretion of Glovix.ch / Glovix.net.
   
   If the delivery cannot be made or if the customer refuses to accept the delivery, Glovix.ch / Glovix.net can terminate the contract after notifying the customer by email and observing a reasonable grace period and invoice the costs for the effort.
   
   The customer is obliged to inspect the delivered goods immediately after receipt of the delivery and to report any defects for which Glovix.ch / Glovix.net provides a guarantee immediately in writing by letter or email to the address in imprint to make a report.
   
   Returns to Glovix.ch / Glovix.net are at the customer's expense and risk. The customer must return the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by Glovix.ch. imprint to send.
   
   If the inspection by Glovix.ch / Glovix.net reveals that the goods do not have any detectable defects or that they are not covered by the manufacturer's warranty, Glovix.ch / Glovix.net can charge the customer for the costs of returning the goods or any disposal.
   
   
7. right of withdrawal
   The customer is granted a right of withdrawal within 10 calendar days after receipt of the goods. This period is deemed to have been met if the customer sends the written withdrawal by email or letter (address according to Imprint ) to Glovix.ch / Glovix.net within the deadline. The revocation does not require any justification.
   
   Exercising the right of withdrawal will result in the reversal of the contract. The customer must return the goods within 10 calendar days in their original packaging, complete with all accessories and together with the delivery note to the return address specified by Glovix.ch / Glovix.net in imprint Returns to Glovix.ch / Glovix.net are at the customer's expense and risk. Any payment already made will be refunded to the customer within 20 calendar days, provided that Glovix.ch / Glovix.net has already received the goods back or the customer can provide proof of shipment.
   
   Glovix.ch / Glovix.net reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss in value from the purchase price already paid or to invoice the customer.
   
   No right of withdrawal is granted in the following cases:
   
   1. If the contract has an element of chance, in particular because the price is subject to fluctuations over which the supplier has no control;
   2. If the contract concerns a movable item which, due to its nature, is not suitable for return or is liable to spoil quickly;
   3. If the contract concerns a movable item which is manufactured according to the customer's specifications or is clearly tailored to personal needs;
   4. If the contract concerns digital content and this content is not made available on a fixed medium or if the contract is to be fully performed immediately by both parties;
   5. If the contract concerns a service and the contract is to be fully performed by the provider with the prior express consent of the customer before the withdrawal period has expired.
   6. In the areas of accommodation, transport, food and drink delivery and leisure activities, where the provider undertakes, at the time of conclusion of the contract, to provide the services at a specific time or within a precisely specified period.
   
   
   
8. warranty
   Glovix.ch / Glovix.net endeavors to deliver goods of impeccable quality. In the case of defects reported in a timely manner, Glovix.ch / Glovix.net guarantees that the item purchased by the customer is free from defects and functional during the statutory warranty period of usually two years from the delivery date. It is at the discretion of Glovix.ch / Glovix.net to provide the guarantee by means of free repair, equivalent replacement or by refunding the purchase price. Other warranty rights are excluded.
   
   The warranty does not cover normal wear and tear, the consequences of improper handling or damage by the customer or third parties, or defects that are due to external circumstances. The warranty also does not cover consumables and wearing parts (e.g. batteries, rechargeable batteries, etc.).
   
   Glovix.ch / Glovix.net is unable to provide any assurances or guarantees that the data is up-to-date, complete and correct, or that the website, its functionalities, integrated hyperlinks and other content will be available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties who are not owned by Glovix.ch / Glovix.net.
   
   
9. Liability
   Glovix.ch / Glovix.net excludes all liability, regardless of its legal basis, as well as claims for damages against Glovix.ch / Glovix.net and against any auxiliary persons and vicarious agents. In particular, Glovix.ch is not liable for indirect damage and consequential damage, lost profits or other personal injury, property damage or purely financial loss suffered by the customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.
   
   Glovix.ch / Glovix.net uses hyperlinks only to simplify the customer's access to other web offerings. Glovix.ch / Glovix.net cannot know the content of these web offerings in detail, nor can it accept liability or other responsibility for the content of these websites.
   
   
10. data protection
    Glovix.ch / Glovix.net may process and use the data collected during the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data necessary to fulfill the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
    
    The data protection provisions can be found in detail under the following link: data protection
    
    
11. partial invalidity
    Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
    
    
12. Further provisions
    Glovix.ch / Glovix.net expressly reserves the right to change these General Terms and Conditions at any time and to put them into effect without notice.
    
    In case of disputes, exclusively substantive Swiss law to the exclusion of conflict of law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
    
    The place of jurisdiction is 8807 Freienbach, Canton of Schwyz, of Glovix.ch / Glovix.net or the place of residence of the consumer.
    
    
13. contact
    If you have any questions about these Terms and Conditions, please contact: imprint
    
    

(As of February 21, 2020)